Domestic Shipping:

All parcels are 100% insured, fast-track shipped, and free. Shipping address and PIN code confirmation from the Gems N Diamon database before payment.

If the order is not secured by our delivery partner or the area is not covered, provide an alternate shipping address. In case of a dispute for an uncovered area, contact +91 9999602853 or write to [email protected].

Multiple product orders in one transaction will be shipped together, if possible. However, logistics and product features may affect this. For multiple products in a single transaction to be shipped to different addresses, book orders individually based on the delivery address.

Domestic Shipping Times:

Shipping within India is pan India covered with reliable logistics partners. Orders are delivered within 2-3 working days depending on the location. Express shipments are sent through reliable courier service providers: FedEx, UPS, DHL, TNT, BVC, and Sequel.

International Shipping:

All international shipping charges are free for purchases over 1000 USD, including 25 USD worth of express shipping. For purchases less than 1000 USD: 25 USD for registered post (10-25 days) and 65 USD for express shipping (3-7 days).

Orders delivered within 3-25 days depending on the product and certification.

Dispatch via express ship like FedEx.

Gems n Diamond is not responsible for any customs duty, cess, octroi, or related charges in the customer’s country. Customers should refer to their domestic rules or fees for import.

Commonly Asked Queries (Shipping within India):

How soon will my order be shipped?

Dispatch days stated on product pages; may vary based on the product. Ordered gems usually ship in 1-2 days; inlaid gems or those with additional certification may take 4-5 days.

Is my shipment fully secure?

Shipments are fully insured, sanitized, and sent through registered and express shipping.

Can I track my shipment?

Yes, track your shipment on the website; receive an email with a tracking ID when dispatched.

Is there any hidden cost?

No hidden costs; the price is mentioned when placing the order. Commonly Asked Queries (International Shipping):

What about customs duties and charges?

Not responsible for customs duties, VAT, etc. Check with local customs; contact for clarification.

Is my shipment fully secured?

International shipments are securely packaged, fully insured, sanitized, and sent through registered and express shipping via reputable providers like FedEx.

Can I track my shipment?

Track all shipments online; express shipments are sent by carriers like FedEx.